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Heard Organisation Ltd (“Heard“, “we“, “us” or the “organisation“) is a charity that works with people and the media. We understand and respect the importance of your privacy and we are committed to safeguarding your personal data.
This notice explains when and why we collect personal data about people, how we use it, the conditions under which we may disclose it to others and how we keep it secure.
We may change this notice from time to time so please check this page occasionally to ensure that you’re happy with any changes. Under certain circumstances (for example, in connection with certain material adverse changes to this notice), we may also elect to notify you through additional means, such as posting a notice on the home page of the websites or contacting you via email.
In delivering our work, we must collect personal data from you and this notice outlines how we treat your personal data after it has been collected by any of our channels; including our website, social media channels, phone calls and emails and future digital services or channels as they evolve.
Heard are the data controller of your personal data. We process personal data only in compliance with applicable data protection laws, including the Data Protection Regulation (EU) (2016/679) (the “GDPR“) and the Data Protection Act 2018 (together, the “Data Protection Laws“).
The personal data we collect might include your:
We will only collect personal data from you by specifically asking for it in the following instances:
To process and keep you informed about your donations and grants
To carry out our obligations arising from any contracts entered into by you and us.
To notify you of changes to our services.
We are required to process personal information for the purposes of fulfilling our obligations arising from any donations made by you or contracts entered into between you and us.
To ensure that we do not contact you if you have asked us not to. We understand that you may prefer for us not to contact you with details of our products, services or promotions. We keep records of your preferences in order to do this.
We are required to process personal information for the purposes of complying with legal requirements to which we are subject.
To protect our organisation against illegal or fraudulent activity or misuse (including cyber attacks).
It is in our legitimate interest to use your personal information for the purposes of ensuring security and protecting against illegal and fraudulent activity.
To send you promotional materials about us, our work, our initiatives and our events, workshops or trainings.
Our legitimate interest in furthering our charitable aims, or your consent.
To make booking arrangements relating to events, workshops or trainings.
Legitimate interest or performance of contractual obligations.
To seek your views or comments on our work, initiatives and events, as well as the services we provide.
Our legitimate interest in furthering our charitable aims.
To ensure that Heard’s activities are inclusive.
To develop projects, policies and other initiatives which further our objectives.
We will only process your personal data in this way if you have given us your consent.
In order to share this information with media, education or healthcare professionals
We will only process your personal data in this way if you have given us your consent.
We review our retention periods for personal data on a regular basis. We will hold your personal data on our systems for as long as is necessary for the relevant activity or 12 months – whatever is the longest period of time. We are legally required to hold some types of information to fulfil our statutory obligations (for example the collection of Gift Aid).
We will not sell or rent your personal data to third parties.
We will not share your personal data with third parties for marketing purposes.
We may transfer your personal data to a third party if we’re under a duty to disclose or share your personal data in order to comply with any legal obligation. However, we will take steps with the aim of ensuring that your privacy rights continue to be protected.
If you have given your consent, we may share your contact details with journalists and media professionals in the UK that are creating media content or organising an event with us, in order to put you in contact with these professionals.
The personal data that we collect from you will not be transferred to, and stored at, a destination outside the European Economic Area (“EEA”).
You have the following rights in connection with our processing of your personal data. If you wish to exercise one or more of these rights, please contact us with your request at: info@onroadmedia.org.uk
You may request access to the personal data we hold about you. Our file of your personal data will usually be made available to you within 30 days, although occasionally we may not be able to give you access to the personal data we hold about you (for example, we may not be able to give you access if it would unreasonably affect someone else’s privacy or if giving you access poses a serious threat to someone’s health or safety).
Please note that we may apply a reasonable administrative charge for providing access to your personal data in certain circumstances. We will advise you of the charge and obtain your approval before providing you with access to your personal data.
Please note that if you request a copy of your data using electronic means (such as email), then we will provide a copy of your information in electronic form unless you ask us to do otherwise.
The accuracy of your information is important to us. If you wish to change any of the other information we hold, or if it is inaccurate or out of date, you can email info@heard.org.uk at any time or call 0203 559 6762. We will endeavour to action your request as soon as possible.
You have the right to ask us to stop processing your personal data, even where that processing is necessary for our legitimate interests (for example, where the processing is necessary for the social objectives we pursue as a charity).
If you have consented to us processing your personal data for a particular purpose, you have the right to withdraw your consent at any time, free of charge, by contacting us. If you withdraw your consent to processing, we may still contact you in connection with your relationship, activities, transactions and communications with us. To withdraw your consent from processing, please email info@heard.org.uk or call 0203 559 6762.
You have a choice about whether or not you wish to receive information from us. We will not contact you unless you’ve actively consented to it.
We will not contact you for marketing purposes by email or text message unless you have opted-in and actively given your consent. We will not contact you for marketing purposes by post. If you have consented to receiving marketing emails from us and would like to opt out, please follow the unsubscribe instructions in each email. Alternatively, you can change your marketing preferences at any time by contacting us by email info@heard.org.uk or call 0203 559 6762.
Where we hold personal data about you with your consent or for the performance of a contract with you, you also have the right to ask us to provide you with the personal data we hold about you in a structured, commonly used and machine-readable format and, where technically feasible, to transmit that personal data to another organisation. This request must be made in writing and we will aim to respond to such requests within one month.
You have the right to lodge a complaint with the data protection authority if you believe that we have not complied with the Data Protection Laws.
If you are based in the UK, the Information Commissioner’s Office can be contacted as follows:
Telephone: +44 0303 123 1113
E-mail: casework@ico.org.uk
Website: www.ico.org.uk
Web-form: www.ico.org.uk/concerns/
Address: Water Lane, Wycliffe House, Wilmslow, Cheshire, SK9 5AF
You must have reached the minimum age as set out under the Data Protection Laws to share your personal information with Heard, or you must have received permission from your parent or guardian to do so.
If you have any questions or concerns about the identity of the data controller(s) of your personal data and/or any questions about this Privacy Notice and/or about the privacy policies and practices of our service providers, please contact us at info@heard.org.uk, with subject: Privacy query, call 0203 559 6762, or write to us at Heard, The Green House, 244-254 Cambridge Heath Road, London E2 9DA. Attn: Privacy Officer.
Last updated: February 2023.